Security Mentor Highly Rated for Security Awareness Training in Gartner’s 2020 'Voice of the Customer' 

Security Awareness Training Awards

To all of our customers who submitted reviews to Gartner Peer Insights, thank you! Your unvarnished and impartial feedback will be invaluable to others looking for security awareness training. We also use feedback to help mold our products to our customers' needs. We look forward to working together with you and continue to earn the trust that you have placed in us.

The Security Mentor team is excited to announce that we have been recognized in the "Gartner Peer Insights 'Voice of the Customer': Security Awareness Computer-Based Training" report. Security Mentor is rated an overall 4.8 out of 5 with 100% of our customers 'Willing to recommend' Security Mentor for security awareness training.

Highlights of our training and company pointed out by our customers in Gartner Peer Insight reviews include:  "excellent training modules", "highly responsive and professional", "very well received by staff, executive, and board", "our users are more aware and cautious now", and "many users thank us."

"In the Gartner Voice of the Customer, 100% of our customers would recommend Security Mentor for security awareness training. On behalf of the Security Mentor team, I am deeply honored and grateful for the trust our customers have placed in us. Our passion is to help organizations transform their employees into their best cybersecurity defense, and to help employees be more cyber secure at work and home. We will strive every day to meet your expectations and continue to earn your trust," says Marie White, CEO, of Security Mentor. As of March 11, 2021, Security Mentor also has high ratings in the following Gartner Peer Insights for 'Security Awareness Computer-Based Training Market' categories: Evaluation & Contracting (4.9/5.0), Integration & Deployment (4.7/5.0), Services & Support (4.9/5.0), and Product Capabilities (4.5/5.0). Security Mentor also receives high ratings for Product Features: Vendor's phishing simulation capabilities (4.8/5.0), Production quality of vendor's training modules (4.9/5.0), Content quality of the vendor's training modules (4.8/5.0), and Availability of content to cover the topics that your company needed (4.8/5.0).”

Noteworthy Security Mentor customer reviews on Gartner Peer Insights include:

  • "Excellent Educational Organization Great customer service, ease of contract negotiations and excellent product from the vendor. Implementation was quite easy as well." – Manager, Governance Risk Compliance, Healthcare Industry, 3B–10B USD

  • "Solid foundational security awareness training with little fuss The learning system has been very well received by staff, executive and board, it has achieved a noticeable increase in awareness, discussion and engagement regarding security behavior." – CIO, Finance Industry, 50M–250M USD

  • "Best Product Available for InfoSec Training Very comprehensive and responsive customer service and support. Willingness to take suggestions or feature requests to the highest levels of the company. Effective content and a great UX"  – Business Analyst, Finance Industry, 3B–10B USD

  • "Raising the bar on Security Awareness with Security Mentor The monthly awareness program was met with great adoption by most all users (there are always a few that oppose such training). The startup was fast and customer support has been fantastic. Report capabilities allow easy translation to top management on how well the program is going." – Director/CIO, Department of Judicial Information, Government Industry

If you would like to learn more about our Security Awareness Training and how we can help your organization, please visit the Security Mentor website or Schedule a Demo.

About Gartner Peer Insights:

Peer Insights is Gartner’s peer-driven ratings and reviews platform for enterprise IT solutions and services covering over 300+ technology markets and 3,000 vendors. Every review is verified before publishing to ensure you only read completely authentic insights from your peers. Learn more about Garner Peer Insight here.

About Gartner Peer Insights "Voice of the Customer":

The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. To learn more, visit Gartner Peer Insights "Voice of the Customer".


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

About Security Mentor:

Security Mentor is the industry pioneer and expert in security awareness training and education services. Since 2008, Security Mentor has consistently redefined how security awareness training is created, delivered, experienced and embraced by combining expertise and creativity in security, technology, media and e-learning. Trusted by customers and celebrated by users, its comprehensive training platform offers on-demand, easy-to-use, and effective solutions including security awareness training, phishing simulation and policy tracking & compliance services. Its training employs instructional design best practices, interactive content, and gamification to engage learners and deliver enduring knowledge acquisition and real behavioral and cultural change. To learn more, visit

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